QUESTIONS & ANSWERS
Q: WHEN WILL MY ORDER SHIP?
A: Typically, orders placed before 12 pm EST—Monday through Friday (excluding holidays)—will ship the same day. If your order is placed after 12 pm EST on Friday, it will be processed the following Monday.
Q: HOW DO I TRACK MY ORDER?
A: To track an item, go to xxxx and enter your Order ID and the email address you used to place the order. If you can’t find this info—or want to learn more about this process—check out this article.
Q: WHAT IS THE RETURN POLICY FOR ITEMS PURCHASED ON APHRODITTE.COM?
A: You can return all purchases up to 30 days from the date you receive them.
Q: HOW DO I RETURN AN ITEM?
A: If you purchased products from Aphroditte directly, we offer a 30-Day Money Back guarantee (from ship date) on all products. You can return the products back to Aphroditte for a full refund of the purchase price. You are responsible for all shipping costs back to Aphroditte. We recommend you send your return via UPS or insured Parcel Post, for your protection, to ensure prompt delivery. All authorized returns must be in their original, unopened, unworn packaging. Once the return has been received and reviewed, customers will be sent a digital store credit for their next purchase. Please allow 7 business days for the return to be processed once it is received at our warehouse. Ship to: Aphroditte LLC 1610 NE 205 Terrace, Miami, FL 33179
Q: HOW DO I EXCHANGE AN ITEM?
A: Complete our return process and ship your item back to us—then order the new item. We will process your return as soon as possible after receiving the returned item, so hopefully it's not too much of an inconvenience.
Q: WHAT COUNTRIES DO YOU SHIP TO?
A: We currently ship to the United States, and worldwide.
Q: DO YOU SHIP TO PO BOXES, US TERRITORIES, AND MILITARY BASES?
A: At this time, we don't offer shipping to PO Boxes, US territories, or military bases.
Q: CAN I CANCEL MY ORDER?
A: We can't cancel orders, but you can return an item after you've received it. For more info on returning an order, check out this article.
Q: DO YOU ACCEPT BACKORDERS FOR ITEMS THAT ARE OUT OF STOCK?
A: While we don't accept backorders, we're constantly updating our inventory. If you want to buy something that's out of stock—we suggest you check back regularly.
Q: DO YOU HAVE PRE-SALES?
A: At this time, we don't offer any pre-sales.
Q: HOW DO I KNOW WHAT SIZE TO BUY?
A: To help you pick the right size, we've included a sizing chart directly on the product page for most of our apparel items.
Q: CAN I TRY APHRODITTE OUT BEFORE BECOMING A MEMBER?
A: No, the only option is to purchase a bracelet and codittes.
Q: IS THERE A MEMBERSHIP FEE TO BE PART OF APHRODITTE?
A: As of now, there is no monthly or annual fee to be a member of Aphroditte; unlike other platforms. But, you need to purchase a bracelet and at least one coditte to become a member (one-time purchase). You become a lifetime member of this exclusive community.
1. WHAT IS A CODITTE?
coditte is a word invented by our team that combines the words aphrodite and code, and it represents our bracelets' unique charms, each one with its own significance.
2. DOES THE CODITTE CHARM REPRESENT MY STATUS?
yes, the codittes is telling something about you: your caracter, gender, sex preferences, hobbies , proffession, horoscop sign etc. which help you create your bracelet, and your file in the app, to find similar partners for dating or for common interests like sport and hobbies.
3. IS APHRODITTE IS A DATING APP?
yes, but not only ! aphroditte is also a social platform ,when you can find people of interest, friends to do sport together, groups of interest like music, cycling, reading around you, or if you are travelling.
4. DO I HAVE TO PAY MONTHLY OR YEARLY FOR USING THE APP?
No ! you just have to purchase a bracelet and minimum of one coditte, and you will have a lifetime membership!
5. IS THERE ANY OTHER SIMILAR APP CONCEPT EXISTING?
No ! Aphroditte concept is unique and new, and combines 3 elements: social media, dating and jewelry concept in one App ! you are now a member of a new great concept !
6. DO I GET ANYTHING IF I REFER A FRIEND OR FAMILY?
Yes you are ! you will get points on every referral and buy, that can be transformed into discount or free bracelets and codittes on your next buy.
7. CAN I CREATE A GROUP OF INTEREST WITH MY COLLEAGUES OR FRIENDS ?
Yes ! you can create or join a group with a common interest, chat with them and socialize with them accordingly.
8. DO THE BRACELETS HAVE GOOD QUALITY ?
Yes ! all bracelets are made from stainless steel 316 L , best zircon stones, and natural beads. quality genuine leather. We make a double quality check for each item that arrives to you, and work with high end factories only to ensure that the jewelry will be beautiful and with quality.
9. CAN I CHAT WITH SOMEONE I SAW WEARING THE BRACELET?
Yes! you can check by location, and search for them in the App, this is the main idea of aphroditte.
To promote the connection between people with shared interests using fashion jewelry and technology.
The Aphroditte jewelry promotes status, interests, and emotions using symbolism, creating custom bracelets by adding the codittes that fit the personality, lifestyle, & references members want to share with others.